Privacy Policy
Last updated: 25 June 2026
Introduction
This privacy policy explains how we collect, use, and protect your personal information when you use our website or engage with our services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection regulations.
Information We Collect
When you use our website or submit enquiry forms, we may collect the following types of information:
- Personal identification information (name, email address)
- Project details and service requirements you provide
- Website usage data through cookies and similar technologies
- Communication records when you contact us
How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your enquiries and providing requested information
- Preparing project proposals and delivering our services
- Improving our website functionality and user experience
- Sending relevant information about our services (only with your consent)
- Complying with legal obligations
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide information through forms or give explicit consent
- Contract performance: When processing is necessary to fulfil service agreements
- Legitimate interests: For business operations, website improvement, and fraud prevention
- Legal obligations: When required by law to retain or process certain information
Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorised personnel who require it for legitimate business purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Enquiry data is typically retained for three years, whilst project-related information may be kept longer for contractual and legal compliance purposes.
Your Rights
Under data protection legislation, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate information
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Third-Party Services
We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website or conducting business, provided they agree to keep information confidential and comply with data protection requirements.
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookies Policy.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your information.
Contact
If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at: [email protected]